Roles

By relating a role of an account to a person, this person is given additional access rights within the Xurrent service. A person can have multiple roles of multiple accounts. The following roles are available for each account:

• End User
  • Key Contact
• Auditor
• Financial Manager
• Specialist
  • Service Desk Analyst
  • Service Desk Manager
  • Knowledge Manager
  • Problem Manager
  • Workflow Manager
  • Release Manager
  • Project Manager
  • Service Level Manager
  • Configuration Manager
• Account Designer
• Account Administrator

The Specialist role is a prerequisite for each of the other roles, with the exception of the Auditor, Account Designer and the Account Administrator roles.

A directory account is a special type of account in which organizations, people and sites can be maintained. The following roles are available to provide access to the information stored in a directory account:

• Directory Auditor
• Financial Manager
• Directory Designer
• Directory Administrator

Whenever a person had a role added or removed, this is logged in the Permission log, accesible through the ‘System logs’ section of the Settings console.