Consoles

Within the Xurrent service, users can access six consoles by default. An additional three consoles may be available depending on your license and user role. Upon logging in, you are automatically taken to the Inbox console, but you can switch between consoles at any time to perform different actions.

To switch consoles, click the icon for the console you want to access. These icons are located on the far left side of the toolbar. A small glowing indicator appears below the icon of the console you are currently using.

The following consoles are available:

• Inbox
• Records
• Requests
• Knowledge Articles
• Analytics
• Settings

The following icons are conditionally available:

• Projects (if Project Management is activated)
• Workflow Automator (if the user has the Workflow automator auditor or Workflow automator specialist role)
• StatusCast (if the StatusCast app is installed)

Click on one of these consoles to find out what they are used for.